How to Activate a CTM-15X Modem
CDMA/EV-DO devices
For Sierra Wireless AC595/AC597/AC598/AC580 CDMA/EV-DO devices, the following information is typically required:
GSM/GPRS/HSPA devices
For GSM/GPRS/HSPA devices, the following information is required:
For Sierra Wireless AC595/AC597/AC598/AC580 CDMA/EV-DO devices, the following information is typically required:
- Phone number (10-digit MDN)
- Lock code (6-digit CSL)
- User name (number@… format)
- Password
- Dial number (usually #777)
GSM/GPRS/HSPA devices
For GSM/GPRS/HSPA devices, the following information is required:
- An activated SIM card needs to be installed in the modem or data device
- cmd factory gsm must be entered
Note: Activation via the modem Embedded web browser is supported only on Sierra Wireless AC595, AC597 Express Card, AC597/8 USB and AC580 data devices with the TRU-install™ feature disabled. For all other devices, activate the device using a laptop.
Automatic Activation Via Modem Embedded Web Browser
On the OTASP (Over-The-Air Service Provisioning) page, click Initiate to start the OTASP processing, depending on the programming data on the modem card, one or more of the following messages will be displayed on the OTASP page’s status window:
Click Initiate and cycle the power on the modem.
Manual Activation Via Modem Embedded Web Browser
On the Activate page, enter the Lock code (CSL), the Phone number (MDN), and the Mobile Identification Number(MIN).
CSL, MDN and MIN are all required to successfully activate the data device.
The MIN entry is provided to add support for the Wireless Number Portability (WNP).
If you were provided with a MIN from your service provider then enter the 10-digit number in the MIN field and enter the Lock code (CSL).
If you were not provided with a MIN then copy the 10-digit number for the MDN in the MIN field and enter the Lock code (CSL).
Click Submit and cycle the power on the modem.
Automatic Activation Via Modem Embedded Web Browser
On the OTASP (Over-The-Air Service Provisioning) page, click Initiate to start the OTASP processing, depending on the programming data on the modem card, one or more of the following messages will be displayed on the OTASP page’s status window:
- SPL Unlocked
- Authentication key has been updated
- Shared secrets data has been exchanged
- New NAM parameters have been downloaded
- New MDM has been downloaded
- IMSI has been downloaded
- PRL has been downloaded
Click Initiate and cycle the power on the modem.
Manual Activation Via Modem Embedded Web Browser
On the Activate page, enter the Lock code (CSL), the Phone number (MDN), and the Mobile Identification Number(MIN).
CSL, MDN and MIN are all required to successfully activate the data device.
The MIN entry is provided to add support for the Wireless Number Portability (WNP).
If you were provided with a MIN from your service provider then enter the 10-digit number in the MIN field and enter the Lock code (CSL).
If you were not provided with a MIN then copy the 10-digit number for the MDN in the MIN field and enter the Lock code (CSL).
Click Submit and cycle the power on the modem.
Note 1: Command line activation can be via a local telnet session or console session via the modem serial interface
Note 2: Activation via the command line interface is supported only on Sierra Wireless AC595, AC597 Express Card, AC597/8 USB and AC580 data devices with the TruInstall feature disabled. For all other devices, activate the device using a laptop
There are two methods, OTASP is a single command entry and the simplest, if OTASP does not work follow the Manual Activation instructions.
Automatic Activation (OTASP)
At # prompt, type the command:
cmd otasp and press Enter.
This command is used to perform automatic wireless network activation and updates any required network related files that are embedded in the wireless modem. The modem responds with one or more of the following messages:
Manual Activation
At # prompt, type the following commands:
cmd spc pppppp where pppppp is the 6 digit lock code
cmd dir nnnnnnnnnn where nnnnnnnnnn is the 10 digit MDN phone number
cmd pwrmode 2 power cycle the modem
The MIN entry is provided to add support for Wireless Number Portability (WNP) and also needs to be set on the modem by entering the following commands:
If no MIN is provided use the MDN number provided.
cmd spc pppppp where pppppp is the 6 digit lock code
cmd dir + nnnnnnnnnn where nnnnnnnnnn is the 10 digit MIN number
cmd pwrmode 2 power cycle the modem
Note 2: Activation via the command line interface is supported only on Sierra Wireless AC595, AC597 Express Card, AC597/8 USB and AC580 data devices with the TruInstall feature disabled. For all other devices, activate the device using a laptop
There are two methods, OTASP is a single command entry and the simplest, if OTASP does not work follow the Manual Activation instructions.
Automatic Activation (OTASP)
At # prompt, type the command:
cmd otasp and press Enter.
This command is used to perform automatic wireless network activation and updates any required network related files that are embedded in the wireless modem. The modem responds with one or more of the following messages:
- SPL Unlocked
- Authentication key has been exchanged
- Shared secrets data has been updated
- New NAM parameters have been downloaded
- New MDM has been downloaded
- IMSI has been downloaded
- PRL has been downloaded
Manual Activation
At # prompt, type the following commands:
cmd spc pppppp where pppppp is the 6 digit lock code
cmd dir nnnnnnnnnn where nnnnnnnnnn is the 10 digit MDN phone number
cmd pwrmode 2 power cycle the modem
The MIN entry is provided to add support for Wireless Number Portability (WNP) and also needs to be set on the modem by entering the following commands:
If no MIN is provided use the MDN number provided.
cmd spc pppppp where pppppp is the 6 digit lock code
cmd dir + nnnnnnnnnn where nnnnnnnnnn is the 10 digit MIN number
cmd pwrmode 2 power cycle the modem